DENIM RETAIL GROUP, S.A. DE C.V.

LAST UPDATED: March 16, 2021

By using the Site, Users agree that the delivery of merchandise purchased through the Website will be subject to this shipping policy:

1. GENERAL TERMS

DENIM RETAIL GROUP, S.A. de C.V. hereinafter BONAGE.

Delivery company: The User accepts that BONAGE contracts the services of logistics agents to deliver the merchandise, therefore, the User accepts that BONAGE provides necessary personal information to the companies it deems necessary to make the delivery.

• Coverage limitation:

• Times:

• Correct contact details:

• Non-receipt:

• Communications:

1. DELIVERY METHODS AND AREAS

A. DELIVERIES IN THE MUNICIPALITIES BELONGING TO THE DEPARTMENT OF SAN SALVADOR

Deliveries in the department of San Salvador will be according to the following modalities:

A.1 FREE DELIVERY – MUNICIPALITIES OF THE DEPARTMENT OF SAN SALVADOR (5-7 BUSINESS DAYS)

CONDITION: Only for purchases with a value equal to or greater than US$100.00

COST: Free

TIME: 5-7 business days after payment receipt is confirmed.

A.2 STANDARD DELIVERY – MUNICIPALITIES OF THE DEPARTMENT OF SAN SALVADOR (5-7 BUSINESS DAYS)

COST: US$ 4.99

TIME: 5-7 business days after payment receipt is confirmed.

A.3 EXPRESS DELIVERY - MUNICIPALITIES OF THE DEPARTMENT OF SAN SALVADOR (2-3 BUSINESS DAYS)

COST: US$ 6.99

TIME: 3-4 business days after payment receipt is confirmed.

A.4 TERMS AND CONDITIONS FOR DELIVERIES IN THE MUNICIPALITIES OF THE DEPARTMENT OF SAN SALVADOR.

Coverage is exclusively to municipalities within the department of SAN SALVADOR mentioned below:

• APOPA

• AYUTUXTEPEQUE

• CUSCATANCINGO

• DELGADO

• MEJICANOS

• NEJAPA

• TONACATEPEQUE

• AGUILARES

• EL PAISNAL

• GUAZAPA

• SAN MARTIN

• PANCHIMALCO

• ROSARIO DE MORA

• SAN MARCOS

• SANTIAGO TEXACUANGOS

• SANTO TOMAS

• SAN SALVADOR

• ILOPANGO

• SOYAPANGO

*The company reserves the right to decline any delivery if it is to remote and/or difficult-to-access locations within these municipalities. In such a case, the User will be contacted to coordinate delivery to a different location than indicated.

B. DELIVERIES TO OTHER DEPARTMENTS

Deliveries to other departments, excluding San Salvador, will be according to the following modalities:

B.1 FREE DELIVERY – TO OTHER DEPARTMENTS (5-7 BUSINESS DAYS)

CONDITION: Only for purchases with a value equal to or greater than US$100.00

COST: Free

TIME: 5-7 business days after payment receipt is confirmed.

B.2 STANDARD DELIVERY - TO OTHER DEPARTMENTS (5-7 BUSINESS DAYS)

COST: US$4.99

TIME: 5-7 business days after payment receipt is confirmed.

B.3 EXPRESS DELIVERY - TO OTHER DEPARTMENTS (3-4 BUSINESS DAYS)

COST: US$ 6.99

TIME: 3 to 4 business days after payment receipt is confirmed.

B.4 TERMS AND CONDITIONS FOR DELIVERIES IN THE REST OF THE COUNTRY

Coverage is exclusively to the Departments and Municipalities mentioned below:

• AHUACHAPAN: Ahuachapan, Apaneca, Atiquizaya, Cara Sucia, Concepcion De Ataco, El Refugio, San Lorenzo, Tacuba, Turin, Guaymango, Jujutla, San Fco. Menendez, San Pedro Puxtla.

• CABANAS: Cinquera, Dolores, Guacotecti, Ilobasco, Jutiapa, San Isidro, Sensuntepeque, Tejutepeque, Victoria.

• CHALATENANGO: Agua Caliente, Arcatao, Azacualpa, Chalatenango, Citala, Comalapa, Concepcion Quezaltepeque, Dulce Nombre De Maria, El Carrizal, El Paraiso, La Laguna, La Palma, La Reina, Las Vueltas, Nombre De Jesus, Nueva Trinidad, Nva. Concepcion, Ojos De Agua, Potonico, San Antonio De La Cruz, San Antonio Los Ranchos, San Fco. Morazan, San Fernando, San Francisco Lempa, San Ignacio, San Isidro Labrador,San Jose Cancasque, San Jose Las Flores, San Luis Del Carmen, San Miguel De Mercedes, San Rafael, Santa Rita, Tejutla.

• CUSCATLAN: Candelaria, Cojutepeque, El Carmen, El Rosario, Monte San Juan, Oratorio De Concepcion, San Bartolome Perulapia, San Cristobal, San Jose Guayabal, San Pedro Perulapan, San Rafael Cedros, San Ramon, Santa Cruz Analquito, Sta Cruz Michapa, Suchitoto, Tenancingo.

• LA LIBERTAD: Ciudad Arce, Colon, Jayaque, Sacacoyo, San Juan Opico, San Matias, San Pablo Tacachico, Talnique, Tepecoyo, Quezaltepeque, Atgo. Cuscatlan, Chiltiupan, Comasagua, Huizucar, Jicalapa, La Libertad, Nva. San Salvador, Nvo. Cuscatlan, San Jose Villanueva, Tamanique, Teotepeque, Zaragoza, Pto. De La Libertad.

• LA PAZ: Jerusalen, Mercedes De La Ceiba, Paraiso De Osorio, San Emigdio, Olocuilta, San Fco Chinameca, San Juan Tepezontes, San Miguel Tepezontes, Cuyultitan, El Rosario, San Antonio Masahuat, San Juan Nonualco, San Juan Talpa, San Luis De La Herradura, San Luis Talpa, San Pedro Masahuat, San Pedro Nonualco, San Rafael Obrajuelo, Santiago Nonualco, Sta Maria Ostuma, Tapalhuaca, Zacatecoluca.

• LA UNION: Conchagua, El Carmen, Intipuca, La Union, San Alejo, Anamoros, Bolivar, Concepcion Ote., El Sauce, Lislique, Nva. Esparta, Pasaquina, Poloros, San Jose La Fuente, Sta Rosa De Lima, Yayantique, Yucuaiquin, Meanguera Del Golfo.

• MORAZAN: Arambala, Cacaopera, Chilanga, Corinto, Delicias De Concepcion, El Divisadero, El Rosario, Gualococti, Guatajiagua, Joateca, Jocoaitique, Jocoro, Lolotiquillo, Meanguera, Osicala, Perquin, San Carlos, San Fco Gotera, San Fernando, San Isidro, San Simon, Sensembra, Sociedad, Torola, Yamabal, Yoloaiquin.

• SAN MIGUEL: Quelepa, Carolina, Chapeltique, Chinameca, Ciudad Barrios, Lolotique, Moncagua, Nva Guadalupe, Nvo. Eden De San Juan, San Antonio Del Mosco, San Gerardo, San Luis De La Reina, Sesori, Chirilagua, Comacaran, San Miguel, Uluazapa, El Transito, San Jorge, San Rafael Ote.

• SAN VICENTE: San Sebastian, Apastepeque, Guadalupe, San Cayetano Istepeque, San Esteban Catarina, San Ildefonso, San Lorenzo, San Vicente, Santa Clara, Santo Domingo, Tecoluca, Tepetitan, Verapaz.

• SANTA ANA: Candelaria De La Frontera, Chalchuapa, El Porvenir, San Antonio Pajonal, San Sebastian Salitrillo, Santiago De La Frontera, Coatepeque, El Congo, Sta. Ana, Masahuat, Metapan, Sta. Rosa Guachipilin, Texistepeque.

• SONSONATE: Armenia, Acajutla, Caluco, Cuisnahuat, Izalco, Juayua, Nahuilingo, Nahuizalco, Salcoatitan, San Julian, Sonsonate, Sonzacate, Sta. Catarina Masahuat, Sta. Isabel Ishuatan, Sto. Domingo De Guzman, San Antonio Del Monte.

• USULUTAN: El Triunfo, Estanzuelas, Jucuapa, Mercedes Umana, Nva. Granada, San Buenaventura, Alegria, Berlin, California, Concepcion Batres, Ereguayquin, Jiquilisco, Jucuaran, Ozatlan, Pto. El Triunfo, San Agustin, San Dionisio, San Fco. Javier, Santa Maria, Sta. Elena, Stgo. De Maria, Tecapan, Usulutan.

*The company reserves the right to decline any delivery if it is to remote and/or difficult-to-access locations within these departments and municipalities. In such a case, the User will be contacted to coordinate delivery to a different location than indicated.

C. PICK UP IN STORE

• You will receive confirmation via email when the order is ready for pickup.

• Orders can be picked up at the following branches:

• Bonage - Galerias Shopping Center

• Bonage - Multiplaza Shopping Center

• Bonage - Metrocentro Shopping Center (Santa Ana)

• The estimated time to pick up the order will be 2 to 5 business days after payment is confirmed.

• Orders can be picked up from Monday to Sunday.

• The customer must show their confirmation email to the store representative who will notify them "Ready for Pickup."